Although IPVanish VPN is a relatively new player in the industry, having been founded in 2012, the company comes with over 15 years in network management. Since it was founded IPVanish has been growing quickly and is listed as being the fastest growing tier-1 VPN provider in the world. Their team is dedicated to customer satisfaction and states it is their driving factor.
The company has offices in both North America and Europe and state that they understand the complexities associated with the global nature of the Internet. Their website lists multiple reasons for choosing their service:
- Free VPN software for their users
- Direct access to their VPN network
- 24 hours a day, seven days a week, customer service
- Unlimited switching between their servers
- 2 VPN connections can be used simultaneously
- OpenVPN, L2TP, and PPTP protocols
- Online identity and data protection
While many of these items come with most paid VPNs allowing 2 VPN connections to run at the same time is not always offered and is quite useful when two people in a household want to use a VPN at the same time.
Why Use A Virtual Private Network
A VPN, virtual private network is used to transform a public network into a private one. VPNs allow users to connect to remote servers securely while they are using a public network, such as a Wi-Fi connection.
VPN’s route your Internet through the location of your choice. Most VPN’s offer locations around the world and users can choose multiple IPs within each location. This allows users to access content reserved for certain areas of the world. For example, if your IP address is located within the United States you can access streaming sites such as Netflix and Hulu that are only authorized to allow users from the US. It also means that what you see on the Internet will be designed for the location you route your connection through. For example, even if you are physically in Hong Kong, your CNN.com news will be set to the United States.
In addition to allowing access to content, VPNs provide anonymity on the Internet. This is particularly useful in countries where Internet use is closely monitored. This means that governments cannot track your searches or monitor the content of your emails while signed on to your VPN. VPNs also allow users to access content that may be behind a firewall. In some countries the government sensors a large amount of Internet information, as well as blocks whole sites from use. In these places VPNs allow you to access blocked content and get around the firewalls. Individuals in countries like China, where popular networking sites such as Facebook are blocked, find VPNs very helpful.
Many countries or areas within countries have slow Internet speed. VPNs can provide fast and reliable service in countries where connections are poor.
Many individuals also use VPNs to accelerate their online gaming. VPNs can speed up your connection because many VPNs routing and transit systems are faster than those used by ISPs. This can give online gamers an advantage over their competitors.
IPVanish offers secured connections in over 45 countries. They provide users access to over 7,000 IPs on over 105 different servers. Users are able to select the servers they wish to use each time they log on to their VPNs. Having access to so many different servers ensures a fast internet connection. These servers can be access worldwide by subscribers and users can switch locations as much as they want
Plans And Pricing
IPVanish offers one plan to its users with three different ways to pay. Sign up for one month and pay $10 a month, 3 months and your price falls to $8.99 a month, and if you commit to a full year your monthly rate becomes $6.49 a month. Their service includes:
- 100% online security
- NAT Firewall
- Unlimited VPN use
- Free software
- No Logging
- Protection in Wi-Fi Hotspots
- Over 7,000 IPs
- Over 100 Servers in 44 countries
- VOIP Support
- OpenVPN, PPTP, L2TP
Their plan can be used on both computers and a variety of smart phone devices. The company offers a 7-day money back guarantee if for any reason you are not satisfied with their service. They offer online payment in the form of most major credit/debit cards as well as an option to pay through PayPal.
IPVanish VPN’s Security
IPVanish uses a NAT (Network Address Translation) firewall to protect its users. This firewall helps prevent your computer from being hacked or exploited by individuals. This service is provided to all users.
This is the only real data the company provides as far as security goes, which is much less than the information provided by some of their competitors.
Number Of Devices That Can Be Used
IPVanish VPN allows users to install their software on an unlimited number of devices. Users can use one OpenVPN connection and one other protocol (L2TP or PPTP) at any given time.
IPVanish VPN allows both Mac and Windows users to set up their VPN software. They offer an automatic setup for Mac OS X (10.6.8 +) software. They offer a similar automatic setup process for the latest versions of Windows.
In addition to providing instructions for setting up the software IPVanish’s website provides instructions for:
- PPTP setup
- L2TP/IPSEC setup
- OpenVPN setup
- L2TP XML setup
- PPTP XML based setup
There are set up and software download options for:
- Windows 8
- Windows 7
- Windows Vista
- Windows XP
- DD-WRT Compatible Routers
- Tomato Compatible Routers
These setups do not have automatic setup and require a manual setup process. IPVanish’s website provides a detailed description of how to setup each of these items.
These steps for setup are a bit confusing at times, depending on what you are trying to set up and how familiar you are with the services.
IPVanish Customer Support
IPVanish offers service 24 hours a day, seven days a week, 365 days a year. Their technical support team can be reached via email or live chat on their website. Their live chat hours are somewhat limited. They are only offered Monday through Friday 9am-5pm Eastern Standard Time. This can be a problem for users who are not located in the United States, where the time difference may make it very difficult to access the live chat feature. It may also make it difficult for users in the United States who are using their VPN on home computers, as their live chat is only offered during working hours and on workdays.
IPVanish does not provide a phone number for customer support; instead it invites users to fill out an online form on its contact page. Unlike some other services they do not provide an estimate of how long it will take them to respond to customer requests.
It seems that unless you are in the United States customer support could be a bit tricky.
IPVanish came in first place for its speed in an evaluation preformed by BestVPNForYou. Its speed rating was 92.5 percent and the testing was carried out on a variety of qualities such as:
- Download Speed
- Streaming Video
IPVanish offers fast service to all of its users, which is what you are looking for when trying to use the Internet to its fullest.
Dynamic IP Addresses
IPVanish VPN offers dynamic IP Addresses. The difference between static and dynamic IP addresses is that a static IP address remains the same every time a user logs onto the Internet, while a dynamic IP address changes each time a user connects. Using dynamic IP addresses offers anonymity because your traffic is spread over multiple different IP addresses instead of just one.
IPVanish provides a simple one plan fits all option for VPN users. By signing up for an extended period of time, users are able to save a good amount of money. They provide a very fast connection, which is an advantage of using their service. They offer a wide variety of server locations and over 7,000 IPs, which is a contributing factor for why the service is so quick.
They do not offer the dynamic customer service options many VPN companies do and make it a bit difficult for users outside of the United States to get the technical support they may need. They do offer a money back guarantee, but it is only 7 days, which is a bit short to fully test out the service.
If you are comfortable using VPN’s and are on the tech savvy side of things IPVanish is a good option for you. However if you require a little hand holding during setup and while using the service this may not be the provider for you.
Overall they provide a good value for your money, unless you are someone who isn’t planning to use your VPN very often. If that’s the case you can provide cheaper, lower usage options from other providers.